EMS South Africa

Tracking

Tracking Comments

Please mail your tracking number to customer.services@postoffice.co.za if you cannot find your parcel or call us on 0860 111 502.

AT OFFICE OF EXCHANGE OUT - The item is at the national office of exchange and is on its way out.


AT OFFICE OF EXCHANGE IN - The item is at the national office of exchange.


AT DELIVERY OFFICE IN - The item is at the destination post office.


ATTEMPTED DELIVERY - First notification to client.


AT CUSTOMS - Item held at Customs. Please contact Customs on +27 11 961 6000 or if requested, send your invoice or proof of purchase to jimcinvoicerequired@postoffice.co.za


BULK ACCEPTANCE - Bulk mailer items acceptance scans.


COMMENT, DISPATCH NUMBER - Comment left by scanner with a dispatch number.


COMMENT - Comment left by scanner.


CARD LEFT - A card was left for the client


DOC CALL - Item was recalled (eg. misrouted or delayed etc.)


DETENTION NOTICE - SARS/Customs requires proof of purchase or invoice to clear the item - Please email the invoice to jimcinvoicerequired@postoffice.co.za


DELIVERED - Items has been delivered to client.


FINAL DELIVERY - Final notification to client.


FINAL NOTIFICATION - Final notification sent to client.


FIRST NOTIFICATION - First notification to collect item sent to client.


HELD AT CUSTOMS - Customs is busy with assessment of your item.


ITEM OUT POST OFFICE - Item left original post office.


INSERT ITEM INTO BAG IN - Item was accepted at original post office.


INSERT ITEM INTO BAG OUT - Item was inserted into a bag and is on its way out.


IN TRANSIT - Item on its way to the destination office.


IN OFFICE - Item at destination office.


INCOMING INTERNATIONAL - Item at International Mail Centre.


OTHER - Personnel who should deliver the item, can leave a comment on why the item was not delivered.


RETURN ITEM FROM CUSTOMS - The item is in process for inspection/assessment at the International Mail Centre.


RETURN TO SENDER - The item has been returned to the sender.


RETENTION - Item withheld/in retention.


SENT TO DEL OFFICE IN - Item was sent to destination post office.


TO CUSTOMS - Item at Department of Customs for inspection at International Mail Centre.


TO DOH - Item at Department of Health for inspection at International Mail Centre.

Please mail your tracking number to customer.services@postoffice.co.za if you cannot find your parcel or call us on 0860 111 502.